Our Approach

Infinity Community Solutions Ltd are motivated to make a difference in the lives of individuals.  As a not-for-profit organisation we strive to provide world-class professional services specifically designed to enable individuals to reach their full potential, and live rich and fulfilled lives.  As a not-for-profit, we are committed to investing our resources directly into the shaping and delivery of services which genuinely respond to client needs – both current and emerging.

An innovative and customised solutions pathway is developed for each client, designed to equip and support individuals to make choices, and live with self-determination.

 

We are client centric…

Our clients are at the centre of our philosophy, operations and ideation.  We use many forms of engagement to ensure that we listen intently and receptively to the experiences and changing needs of our clients and their families/carers.  Our client-centricity ensures we deliver outstanding client interactions.  This enables us to do what is in the best interest of each person accessing our service.  Across out client base, we build a strong and sustainable operation where quality services are delivered to all our clients.

 

We are nimble and adaptable …

Infinity Community Solutions Ltd is not hampered by slow-moving decision hierarchies or corporate infrastructure that often slows the progress toward maximising client outcomes.  We position ourselves where we are on the edge of new thinking and new opportunities so we can accelerate our models, tools, methods and practice.    

 

We are boutique and personal …

Being boutique offers us a unique position within the sector.  We are unfettered by large corporate frameworks and the associated cost constructs and infrastructures that can inhibit timely and individualised responses.  As a boutique organisation we have chosen to ensure majority resource allocation goes to service delivery at the client interface, together with real innovative advancements in how services are provided with clients.

 

We are innovative and outcomes driven…

Infinity Community Solutions Ltd is a highly collaborative and agile secular social purpose organisation.  We build metrics and continuously use evaluation to inform and drive continuous improvement.   Our innovative practice models ensure that we are at the forefront of delivering leading-edge service.  Our use of digital platforms are a key component of our leading-edge service approach.